To assign or invoke or trigger Assignment and Auto-Response Rules to Case record using Apex in Salesforce, assignmentRuleHeader.useDefaultRule and emailHeader.triggerAutoResponseEmail in Database.DMLOptions should be set to true. assignmentRuleHeader.useDefaultRule in Database.DMLOptions ....
For Salesforce Work Summaries for Email, Einstein Email Summaries component should be added to the Lightning Record Page. Email-to-Case should also be enabled. Use the following steps for setting up ....
Using Salesforce Flow, we can send Custom Notifications. Please check the following for steps for your reference. 1. Create a Custom Notification. In this example, I have created one for ....
standard__quickAction can be used in the Salesforce Lightning Web Component to invoke Email Quick Action. Create an Email Quick Action on the Lead Object to use it in the Lightning ....
Option 1: From Setup, in the Quick Find box, enter Apex Settings, and then enter a value (1–600 seconds) for Default minimum enqueue delay (in seconds) for queueable jobs that ....
We can make use of Add Screen Pop Flow element in the Salesforce Omni-Channel Flow to open the Account record as subtab to the Case record when routed using the ....
JSON.deserialize() can be used in Salesforce Apex to parse Array payload in Apex REST API. Please check the following Apex Class for reference. Sample Apex Class: @RestResource( urlMapping='/ApexRESTAPI/' ) global ....
To find Salesforce Permission Sets with Password Never Expires permission enabled, we have to check PermissionsPasswordNeverExpires on the PermissionSet object/entity. Please check the following SOQL which will retrieve all the ....
Please check the following if your fields are not available/visible in Salesforce Report Filter 1. Make sure the Field Level Security is set so that it is visible to the ....
NOW () - ( 15/1440 ) can be checked against the record's LastModifiedDate in the Validation Rule to prevent/avoid/lock Salesforce records update for 15 minutes . Sample Validation Rule: Validation ....