How to ingest unstructured PDF files from AWS S3 into Salesforce Data 360?
Unlocking Unstructured Data: How to Ingest PDFs files stored in AWS S3 Bucket into Salesforce Data 360(Data Cloud)? In the era of Generative AI, data is only as good as ....
Category: Amazon AWS
Salesforce Service Cloud Voice Transcription from Amazon Connect
To have transcription in Salesforce Service Cloud Voice, the languageCode must be set, "Start media streaming" element should be invoked and finally the "kvsConsumerTrigger" lambda function should be invoked. The ....
Salesforce Amazon Connect Outbound Call Configuration
To make Outbound Calls from Salesforce using Amazon Connect, following configurations have to be completed. 1. Go to Amazon Connect in AWS Console. You should login using the root user ....
Amazon RDS PostgreSQL Timeout Expired Exception
Exception: Unable to connect to server: timeout expired Resolution: 1. Make sure the Database is Publicly accessible by using the Modify button. 2. In "Connectivity & security" section, click the ....
Create and Connect Amazon RDS PostgreSQL Datase to pgAdmin
1. Go to Amazon RDS. 2. Click "Create database" button. 3. Select "Easy create" as the "Choose a database creation method", "PostgreSQL" as the "Configuration", select the correct DB instance, ....
Network is unreachable Amazon RDS PostgreSQL Exception
Exception: Network is unreachable Is the server running on that host and accepting TCP/IP Connection Resolution: 1. Click Modify button on the RDS Database. 2. Select "Public access" to "Publicly ....
Populate Customer entered values from Amazon Connect in Salesforce Voice Call Object
Store customer input from Amazon Connect can be used to get the customer input and Set contact attributes can be used to populate or pass or store the customer entered ....
How to send Salesforce Platform Events to Amazon EventBridge?
Event Relay can be used to send Salesforce Platform Events to Amazon EventBridge. 1. Create a Platform Event in Salesforce. 2. Create a Connected App in Salesforce. Callback URL should ....
Query Custom Object using InvokeSalesforceRestApiFunction for Salesforce Service Cloud Voice
In InvokeSalesforceRestApiFunction Lambda, queryRecord method can be used to fetch or query custom object records in Salesforce. If you haven't setup the Connected App and Amazon Variables, please check this ....
AWS Permissions for S3 Buckets List via API Access
Give the permission "AmazonS3FullAccess" to the API User to access Amazon AWS S3 Buckets List via API. As a best practice, avoid using Root user account for API Access. To ....