Salesforce Messaging REST API Guide: How to Retrieve Estimated Wait Time (EWT)?
Prerequisites: Setup Salesforce Messaging for In-App and Web REST API. https://www.infallibletechie.com/2024/11/salesforce-messaging-for-in-app-and-web-rest-api.html When building a custom web chat client using the Salesforce Messaging for Web REST API, providing an accurate Estimated ....