We can redirect users to a different page when agents are offline or not available to accept Salesforce Chats. Note: This is applicable to legacy Salesforce Chat and not the ....
Sample Flow: accountId Input Variable: accountName Output Variable: Sample Code: Map < String, Object > flowParams = new Map < String, Object >(); flowParams.put( 'accountId', '0013t00002XXRyDAAX' ); Flow.Interview.Account_Auto_Launched_Flow myFlow = ....
CombinedAttachment is a read-only object which contains all the Google Docs, Documents, Notes, and Attachments uploaded to libraries in Salesforce CRM Content, and also the files added to Chatter that ....
Using record triggered Flow on Survey Response object, we can create Case in Salesforce when the Survey rating is less than or equal to 3. Sample Survey: Sample Flow: Start ....
Flow: Fetch Active Field Definition: Active Picklist Field Values: Loop Account Active Picklist Values: Current Active Value Assignment Configuration: Output: https://youtu.be/k6EsywgKpUk
To show Picklist Field Values Dynamically in the Salesforce BOT, use Flow to fetch Picklist values from the Picklist Value Info Object and use it as the Dynamic choices in ....
Salesforce Service Cloud Voice Outbound Call Exception "We can't complete the call. Check the phone number and try again." occurs when the Queue's Outbound caller ID number and Outbound whisper flow ....
To query Salesforce Picklist Field values using SOQL, use PicklistValueInfo object/entity. Sample Code: EntityDefinition objED = [ SELECT Id, DurableId FROM EntityDefinition WHERE DeveloperName = 'Account' ]; FieldDefinition objFD = ....
To fetch Picklist Field Values in Salesforce Flows, use Get Records Element on Picklist Value Info object/entity. To iterate each value and check, I used Loop element. https://youtu.be/FHKZQYGs3Ec
Sample Code: Set < String > fields = new Set < String >(); for ( Schema.SObjectField objField : Schema.SObjectType.Account.fields.getMap().values() ) { fields.add( objField.getDescribe().getName() ); } for ( Account objAcc : ....