Qualifiers an be used parse or transform data returned from the Amazon DynamoDB. Using the following External Object Qualifier, Sample_Qualifier_Field value will be automatically populated. As per the definition, it ....
Quick Connects should be setup in the Amazon Connect to transfer Salesforce Voice Calls. When the agents tries to transfer the Voice Call, it will pull the agents setup as ....
Database.insertImmediate() method can be used to create External Object record synchronously using Apex. Sample Code: Test__x objTest = new Test__x(); objTest.PK__c = '3'; objTest.SK__c = 'Test3'; objTest.Name__c = 'Test3'; Database.SaveResult ....
1. Open DynamoDB in Amazon AWS Console. Click "Create Table". 2. Enter Table Name and Partition Key. Note: AmazonDynamoDBFullAccess Permission should be granted for the User to be used in ....
Using custom Lightning Web Component as Pre-Chat page, we can make Pre-Chat fields autopopulate and not editable in Experience Cloud Site. Sample Lightning Web Component: HTML: <template> <lightning-card title="Pre-Chat Form"> ....
embedded_svc.settings.displayHelpButton = false code can be used to hide the Chat. embedded_svc.liveAgentAPI.startChat() can be used to initiate the Chat. When the visitor closes the Chat, it will be hidden since ....
head can be used in the Splunk Query to show Top N results. Sample Query: < Your Basic Search > | stats count as total by field | sort -total ....
liveAgent:clientChatFileTransfer helps Chat visitor to upload documents or attachments when the Agents request it in live Chat Session. Sample Chat Page: <apex:page showHeader="false"> <style> body { overflow: hidden; width: 100%; ....
Option 1 - API: Report Subscription: https://{Your Domain URL}/services/data/v56.0/analytics/notifications?source=lightningReportSubscribe&ownerId=0053t00000AG695AAD Dashboard Subscription: https://{Your Domain URL}/services/data/v56.0/analytics/notifications?source=lightningDashboardSubscribe&ownerId=0053t00000AG695AAD Option 2 - SOQL: SELECT Id, CronJobDetailId, State FROM CronTrigger WHERE CronJobDetail.JobType = 'A' AND OwnerId ....
Salesforce Custom Report Type on Reports with Dashboard Components can be used to find Reports usage in Dashboards. 1. Create a Custom Report Type on Reports with Dashboard Components. 2. ....