Show Knowledge Article in Salesforce Einstein BOT

Show Knowledge Article in Salesforce Einstein BOT

Object Search can be used to search and display Knowledge Article in Salesforce Einstein BOT.

Sample BOT:

Welcome Dialog:

Main Menu Dialog:

Dialog to Display Knowledge Article:

I have set “Maximum Results to Return” to 1 to show only one article.

Sample Knowledge Article:

Output:

Show Knowledge Article in Salesforc...
Show Knowledge Article in Salesforce Einstein BOT

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