Create VoiceCall record using Salesforce Apex
1. Use the following SOQL to get the CallCenterId. SELECT Id, Name FROM CallCenter 2. Use the following Apex code to create the VoiceCall record. Sample Apex Code: insert new ....
Author: Magulan Duraipandian
Fixed Header in Salesforce Lightning Web Component Datatable
To have fixed Header in Salesforce Lightning Web Component Lightning Datatable, set a height to the lightning datatable using a div tag. Sample Code: Apex Class: public class AccountController { ....
WhatsApp Voice Messages in Salesforce
WhatsApp Voice Messages are supported in Salesforce. Use "Enhanced" as the "Platform Type" instead of the "Standard". Output: https://youtu.be/JHeoSYpPC0o
View Amazon Real-Time Metrics Salesforce Omni-Channel Supervisor
"View Amazon Real-Time Metrics" action in the Supervisor Configuration should be assigned to view the button from the Salesforce Omni Supervisor tab. 1. Go to Salesforce Setup. 2. Select Supervisor ....
How to use certificate when making Salesforce Apex Callouts?
setClientCertificateName() can be used to assign certificate when making Salesforce Apex Callouts. Sample Certificate: Sample Code: HttpRequest req = new HttpRequest(); req.setClientCertificateName( 'Test_Certificate' ); req.setMethod ( 'GET' ); System.debug( 'Request ....
Salesforce Einstein Reply Recommendations
Using Salesforce Einstein Reply Recommendations, we can save our Service Agents time by recommending texts to them when they chat with the customers. Service Agents can reduce their typing time by ....
Quick Guide: Track Salesforce Chat Transfers
When the Chat is transferred in Salesforce, Agent Work record is created. So, we can use the Agent Work Object/Entity to track Salesforce Chat Transfers. 1. Create Agent Work Custom ....
‘webpack-dev-server’ is not recognized as an internal or external npm Exception
Exception: 'webpack-dev-server' is not recognized as an internal or external command, operable program or batch file. Resolution: Run the following command npm install -g webpack-dev-server This will install webpack-dev-server packages ....
How to listen to Salesforce Platform Events using Lightning Web Component in Experience Cloud Site?
CometD can be used to listen to Salesforce Platform Events using Lightning Web Component in Experience Cloud Site. 1. Go to https://download.cometd.org/ and download the CometD. I used cometd-7.0.9. 2. Extract the ....
How to fetch Grandparent Record values using Salesforce uiRecordApi in Lightning Web Component?
In Salesforce SOQL, we use dot notation to get the parent record information. Similarly, we can do the same in the Lightning Web Component uiRecordApi. Sample Lightning Web Component: HTML: ....