Exception: "You can only forward records that you or your subordinates own. System administrators can forward all records." Resolution: This is an expected exception or error when an user tries ....
Salesforce Certified Associate Certification exam is for someone who has strong basic/fundamental knowledge of the Salesforce.com platform and has up to 6 months of user experience. If you are getting ....
In this Blog Post, we are going to see some options that are available in Salesforce to report on data from other data sources. 1. Access External Data With Salesforce ....
Enable "Disable Auto Greeting on Transfer/Conference" in the Salesforce Chat Agent Configuration to suppress Auto Greeting when the Chat is Transferred or during Conference. 1. Go to Salesforce Setup. 2. ....
Callback option on the Transfer to Queue block can be used for Salesforce Service Cloud Voice Callback Flow. Store customer Input block is used to capture the callback number. Set callback ....
Use "Set disconnect flow" block to call a Flow for Salesforce Service Cloud Voice Post Call Survey. Custom Field in Voice Call object for storing Survey Feedback Disconnect Flow The ....
1. An org can have only up to 50,000 pending scheduled and paused flow interviews at a time in Salesforce. SOQL to Check: SELECT count() FROM FlowInterview WHERE InterviewStatus = ....
Salesforce "Einstein for Developers": Salesforce "Einstein for Developers" generate sample code from natural language instructions for an Apex class, Apex Trigger, or anonymous Apex code. We can use prompt describing ....
In Salesforce, we can use Quick Action using Lightning Aura Component to allow users to select the files and download the selected Files. Apex Class: public with sharing class MassDownloadFilesController ....
We can make use of Salesforce Lightning Aura Component to display Lightning Web Component for Quick Action on the Work Order Object/Entity. Embed the Lightning Web Component on the Lightning ....