"Real-time and post-call analytics" should be enabled on the "Set recording and analytics behavior" Contact Flow element for real-time transcription in Salesforce Service Cloud Voice with Amazon Connect. If the ....
Messaging.reserveSingleEmailCapacity will thrown an error: System.NoAccessException: The organization is not permitted to send email if the Email Deliverability is not set in Salesforce. So, using it we can check whether ....
To have transcription in Salesforce Service Cloud Voice, the languageCode must be set, "Start media streaming" element should be invoked and finally the "kvsConsumerTrigger" lambda function should be invoked. The ....
The static keyword is used to make the variable value the same for every instance of the class. We should use the class name to access the static variable. We ....
To enable or disable Inline Editing in Reports, please enable or disable "Enable Inline Editing in Reports" in Reports and Dashboards Settings. To enable or disable Inline Editing from List ....
Use the following sample code in your Head Tag to prevent Search engines to disable Salesforce Experience Cloud Site from Search Index. Sample Code: <meta name="robots" content="noindex"> 1. Open the ....
To update Lead Source on Campaign Member in Salesforce, update the linked Lead's Lead Source. We cannot update Lead Source on Campaign Member in Salesforce directly. The Lead's Lead Source ....
If you are using Salesforce Workflow Outbound Messages and if you want to track the Delivery Status, then use the following steps to track it. 1. Go to Salesforce Setup. ....
If you are using Salesforce organization as an Identity Provider, then make use of "Identity Provider Event Log" in Setup to troubleshoot and debug Single Sign-on issues. 1. Go to ....
Flow related Profile permissions are required for the "Automated Case User" to run or execute the Omni-Flow for Email-to-Case. So, please assign the "Run Flows" or "Manage Flows" permission to ....