Salesforce Einstein Conversation Insights
In this Blog Post, we are going to see how we can make use of Einstein Conversation Insights for the Salesforce Service Cloud Voice with Amazon Connect. Salesforce Einstein Conversation ....
Category: Salesforce
Salesforce Agent API from Lightning Web Component
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Salesforce Agent API Setup: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html In order to store the Consumer Key, Consumer Secret, ....
Download as Text file in Salesforce Lightning Web Component
We can download the content as text file in Salesforce Lightning Web Component by creating an anchor element and making use of the click() method. In this following sample Lightning ....
Salesforce Messaging for Web API Retrieve Conversation Transcript
The Salesforce Messaging for Web REST API offers an endpoint that allows us to export or download the conversation transcript. To do so, you need to provide the Conversation ID ....
Salesforce sObject type ‘AutomatedAction’ is not supported Exception
Exception: sObject type 'AutomatedAction' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL ....
Salesforce Agent API Stream Messages
When you send a message using the streaming endpoint(POST HTTP Request), Salesforce Agent API sends back the responses using the server-sent event (SSE) protocol. Salesforce Agent API can be invoked ....
Salesforce Agent API
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Salesforce Agent API can be used for building the Headless Agents with Agentforce. Configuration: 1. Create a ....
Invoke Salesforce Messaging for Web REST API using Python
Salesforce Messaging for Web REST API helps us to connect to the Messaging Services via REST API. Check the following link for getting started with the Salesforce Messaging for Web ....
Salesforce Service Appointment Scheduling using Agentforce
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Appointment Topic Configuration: Fetch Asset Agent Action Configuration: Schedule Appointment Agent Action Configuration: Fetch Asset ....
Display Image in Salesforce Agentforce
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. In my custom Agentforce Action, I used HTML content ....