SMS Channel – Messaging to Einstein Bot in Salesforce
1. Make sure you have Text channel added in Messaging Settings. 2. Make sure you have added the Text channel Output:
Category: Salesforce
Email Quick Action in Salesforce Case object to remove To, CC, BCC and Subject fields(blank)
1. Create a Custom Quick Action and give value as blank for BCC Address, HTML Body, Subject and To Address.2. Add the Quick Action to the Case page layout. When ....
How to clone EmailMessage record using Apex in Salesforce?
clone() in Apex can be used to clone EmailMessage record using Apex in Salesforce. Sample code: EmailMessage objEM = [ SELECT BccAddress, BccIds, CcAddress, CcIds, ContentDocumentIds, EmailTemplateId, FirstOpenedDate, FromAddress, FromName, ....
Opportunity Product/Opportunity Line Item access in Salesforce
Opportunity Product/Opportunity Line Item in Salesforce represent Product2 products associated with an Opportunity. The user must have the “Edit” permission on Opportunity records to create or update opportunity line items ....
Automatically create a Contact when no contacts found or link existing Contact when new Message comes during Messaging in Salesforce
1. Go to Channel-Object Linking under Setup. 2. Click "New Linking Rule". 3. Select a Channel. 4. Select the Object. 5. Set the Linking Logic.
Case Comments Publisher in Salesforce Community/Experience Cloud
1. Add Case Comments Publisher component. 2. Configure the Case Comments Publisher component. 3. Users can enter comments and click Comment button. 4. Users can view the case comments in ....
Apply CSS to lightning combobox in LWC in Salesforce
Use style attribute to apply CSS to lightning-combobox. Check the below code for example. Sample Code: <template> <div class="slds-box slds-theme--default"> <lightning-combobox name="filter" label="Status" value={selectedValue} variant="label-hidden" options={options} onchange={handleChange} placeholder="Select Industry to ....
Collapsible and Expandable Case Comments using LWC in Salesforce
Sample Code: HTML: <template> <div class="slds-box slds-theme_default"> <lightning-button label="Expand All" onclick={handleClick} name="Expand" class="slds-m-left_x-small"></lightning-button> <lightning-button label="Collapse All" onclick={handleClick} name="Collapse" class="slds-m-left_x-small"></lightning-button> ....
Case Comment Notification in Salesforce Community
An Email Template should be set on the Experience Cloud Site Administration Case Comment configuration for the email notifications. Please check the following steps for the reference. 1. Go to ....
Drop Down Box or Combo Box to filter data in custom table using LWC in Salesforce
Sample Code: HTML: <template> <div class="slds-box slds-theme--default"> <div class="slds-text-color_inverse slds-text-heading_large" style="padding:0.5rem;background:#16325c"> Accounts </div> <div style="width:200px; padding:0.5rem;"> <lightning-combobox name="filter" label="Status" value={selectedValue} ....