December 18, 2018

Quick Actions on Cases and Work Orders not visible in Lightning Experience

When feed tracking is enabled for cases or work orders, the page-level action menu on those records contains only custom buttons and supported standard buttons. Quick actions appear on the Chatter tab.

Check the below link for more information


Sample for Case Object when Feed Tracking is Enabled:

Quick Action:


Page Layout:


Case Quick Action with Chatter Publisher:


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