Add Logo to Salesforce Messaging for In-App and Web
In the Embedded Service Deployment for Messaging for In-App Web, we can add the Logo in the Branding section. I have used Asset File in Option 1. Check step 1 ....
Tag: Salesforce Enhanced Chat
Greet using agent detail in Salesforce Messaging for In-App and Web Session
We can merge fields in the Salesforce Messaging Component to greet using the agent’s name in Salesforce Messaging for In-App and Web Session. Messaging Component: Formula Template: Hello {!$Parameters.MessagingSession.MessagingEndUser.name}, Thank ....
Salesforce Messaging for In-App Provide additional info to proceed Exception
Resolving the "Provide additional info to proceed" Error in Salesforce Messaging for In-App If you are a Salesforce Admin, Developer, or Architect implementing Enhanced Chat formerly known as Messaging for ....
Salesforce Einstein BOT Copilot Action: Answer Questions with Knowledge
Salesforce Einstein BOT Copilot Action: Answer Questions with Knowledge will help answering questions from the visitors based on the information from the relevant Knowledge articles. Note: This feature will work ....
Launch Salesforce Messaging for In-App and Web on button click from Experience Cloud Site
embeddedservice_bootstrap.utilAPI.launchChat() can be used to launch Salesforce Messaging for In-App and Web on a button click from the Experience Cloud Site. In the Experience Cloud Markup, we will add an ....
Salesforce Messaging for In-App and Web using Google Tag Manager
When we use Google Tag Manager, onload from the script tag will not fire. So, initEmbeddedMessaging() will not be fired to load the Salesforce Messaging for In-App and Web. To ....
Salesforce Messaging for In-App and Web Authentication
Please check the Blog Post for Salesforce Messaging for In-App and Web Authentication setup. Prerequisites: OpenSSL JDK Maven 1. Use the following command to generate the Certificate and a Private ....
Salesforce Form Messaging Component
Using Salesforce Form Messaging Component, we can create records. To create Salesforce Form Messaging Component, use "Form" as the Message Type. 1. Create a Global Action with "Action Type" as ....
Capture Browser Details in Salesforce Messaging for In-App and Web
In order to capture Browser Details like Browser Name, Browser Language and Browser Platform in Salesforce Messaging for In-App and Web, we can make use of navigator from JavaScript and ....
Setup Salesforce Messaging for In-App and Web in Google Site
Embed Component should be used in the Google Site to host Salesforce Messaging for In-App and Web chat. 1. Setup Messaging for In-App and Web. Use the following for reference. ....