Public Solutions in Salesforce
Using the Solutions tab, your customer support team can create solutions that people outside of your organization may find helpful. Using HTML code supplied by Salesforce, and with the help ....
Category: Salesforce
Live Agent Implementation in Salesforce
1. Go to Setup --> Customize --> Live Agent --> Settings. 2. Check "Enable Live Agent" checkbox and click "Save" button. 3. Go to My Settings --> Personal --> ....
Unable to create Service Cloud Console Application in Salesforce
Check whether you have checked "Service Cloud User" check box.
How to add Chart from the Report in Dashboard in Salesforce?
1. Create a dashboard with the report which is having chart. 2. Click the "Wrench" icon. 3. Kindly check the "Use chart as defined in source report" checkbox. Output:
Self-Service portal in Salesforce
Self-Service provides an online support channel for customers. Self-Service allow customers to resolve their inquiries without contacting a customer service representative. Self-Service is free and very basic, namely Cases and ....
Difference between Database.query() and Database.getQueryLocator
Database.query()We can retrieve up to 50,000 records.If VF page doesn’t have read only attribute, use Database.query().In Batch Apex, if we use Database.query(), it supports 50,000 records only. Database.getQueryLocator We can retrieve ....
Sub Modules of CRM
A Typical CRM consists of 3 Sub Modules: • Marketing (Lead, Campaign, Account and Contact Management) • Sales (Account, Contact and Opportunity Management) • Services (Account, Contact, Cases and Solutions ....
How to add Javascript to Standard Pagelayout in Salesforce?
To add Javascript to Standard Pagelayout in Salesforce, add a HTML Home page Component with HTML checkbox checked. Sample Javascript: <style type="text/css">#popup{display:none;position:absolute;height:100px;width:100px;background:#E6E6FA; border: 2px solid black;overflow:auto;}#cls{color:red;text-align:right;}</style><script type="text/javascript" src="/soap/ajax/22.0/connection.js"></script><script src="http://jqueryjs.googlecode.com/files/jquery-1.2.6.min.js" type="text/javascript"></script><script ....
CSS is not working
If applied CSS is not working, then try to avoid blank spaces in the CSS. Good CSS: #popup{display:none;position:absolute;height:100px;width:100px;background:#E6E6FA; border: 2px solid black;overflow:auto;} Bad CSS: #popup{ display:none; position:absolute; height:100px; width:100px; ....
Tags in Salesforce
Tags are words or short phrases that you can associate with most Salesforce records to describe and organize their data in a personalized way. Use tags to group records from ....