1. Create a Custom Quick Action and give value as blank for BCC Address, HTML Body, Subject and To Address.2. Add the Quick Action to the Case page layout. When ....
clone() in Apex can be used to clone EmailMessage record using Apex in Salesforce. Sample code: EmailMessage objEM = [ SELECT BccAddress, BccIds, CcAddress, CcIds, ContentDocumentIds, EmailTemplateId, FirstOpenedDate, FromAddress, FromName, ....
Opportunity Product/Opportunity Line Item in Salesforce represent Product2 products associated with an Opportunity. The user must have the “Edit” permission on Opportunity records to create or update opportunity line items ....
1. Go to Channel-Object Linking under Setup. 2. Click "New Linking Rule". 3. Select a Channel. 4. Select the Object. 5. Set the Linking Logic.
1. Add Case Comments Publisher component. 2. Configure the Case Comments Publisher component. 3. Users can enter comments and click Comment button. 4. Users can view the case comments in ....
Use style attribute to apply CSS to lightning-combobox. Check the below code for example. Sample Code: <template> <div class="slds-box slds-theme--default"> <lightning-combobox name="filter" label="Status" value={selectedValue} variant="label-hidden" options={options} onchange={handleChange} placeholder="Select Industry to ....
Sample Code: HTML: <template> <div class="slds-box slds-theme_default"> <lightning-button label="Expand All" onclick={handleClick} name="Expand" class="slds-m-left_x-small"></lightning-button> <lightning-button label="Collapse All" onclick={handleClick} name="Collapse" class="slds-m-left_x-small"></lightning-button> ....
An Email Template should be set on the Experience Cloud Site Administration Case Comment configuration for the email notifications. Please check the following steps for the reference. 1. Go to ....
Sample Code: HTML: <template> <div class="slds-box slds-theme--default"> <div class="slds-text-color_inverse slds-text-heading_large" style="padding:0.5rem;background:#16325c"> Accounts </div> <div style="width:200px; padding:0.5rem;"> <lightning-combobox name="filter" label="Status" value={selectedValue} ....
Chat Transcript object have several standard fields. For Example, Chat Button in Chat Transcript object stores the chat button id that the visitor clicked to initiate the chat.Reference Link:https://help.salesforce.com/articleView?id=live_agent_transcript_fields.htm&type=5To save ....