Difference between CC and CC Recipients Salesforce fields
CC Field: CC Field in Salesforce is used to define email addresses. It can contain array or list of email addresses. CC Recipients Field: CC Recipients Field is used to ....
Author: Magulan Duraipandian
How to find the Files that are downloaded by an user in Salesforce?
Whenever Files or Documents are download, there will be an entry in ContentVersionHistory entity or object in Salesforce. So, we can query the ContentVersionHistory entity/object with Field value as contentVersionDownloaded ....
How to find the Documents viewed by the users in Salesforce?
Event Log Files can be used to find the Documents or Files viewed by the users in Salesforce. 1. Find the Event Log Files with ContentTransfer as the Event Type. ....
Setup Salesforce Open CTI Demo Adapter
1. Go to https://github.com/developerforce/open-cti-demo-adapter. 2. Download the Package using the "Download ZIP" option. 3. Extract the package. 4. Open the build.properties file and edit the following.sf.username with your Salesforce Org ....
Salesforce Live Agent URL Change
The Salesforce Live Agent or Chat URL or Chat Endpoint can undergo changes or get modified as a result of certain circumstances, namely, processes like Organisation Migration or Instance Change, ....
Salesforce Lightning Experience Open CTI Click to Dial
sforce.opencti.enableClickToDial() method can be used for Salesforce Lightning Experience Open CTI Click to Dial. Sample Code: let callbackFunc = function( response ) { console.log( 'Response Success value is', response.success ); if ....
How to query Salesforce Presence Statuses?
Salesforce Presence Statuses are stored in ServicePresenceStatus object/entity. So, we can query ServicePresenceStatus object/entity to get the Salesforce Presence Statuses. Sample SOQL: SELECT Id, MasterLabel, DeveloperName FROM ServicePresenceStatus https://youtu.be/jdQXakCK_uY
Unable to process: invalid ServicePresenceStatus Id Salesforce Exception
Exception: Unable to process: invalid ServicePresenceStatus Id Resolution: Please use 15 digit Service Presence Id instead of the 18 digit Id. For example, if you are using setServicePresenceStatus to set ....
How to push source to Salesforce Scratch Org?
sfdx force:source:push command can be used to push source to Salesforce Scratch Org. 1. Create a Scratch Org. If you are newbie, please check the following link to create a ....
How to delete Salesforce SFDX credentials?
To clear or delete Salesforce SFDX credentials, please check the following. These steps are applicable if you are using VS Code too. 1. Open the folder which contains the SFDX ....