Chat Button Type in Salesforce
1. Automated Invitationa. Small window Pops up in the screen to start the Chat.Automated Invitation Animation Setup:2. Chat Buttona. Doesn't popup.
Author: Magulan Duraipandian
Einstein Bot to Service Agent Transfers in Salesforce
Salesforce Einstein BOT conversations can be transferred to Queue(Omni-Channel Queues) Another Bot Skills(Skill Based Routing) Note:Once the Bot transfers it, Omni-Channel process kicks in. Help Articles:1. To Queuea. https://help.salesforce.com/articleView?id=000351918&language=en_US&mode=1&type=1b. https://help.salesforce.com/articleView?id=sf.bots_service_transfer_queue.htm&type=5 ....
How to pass URL Parameters to Lightning Aura Component Tab from Visualforce Page in Salesforce?
Sample Code: Visualforce Page: <apex:page controller="SampleVFController"> <apex:form> <apex:commandButton value="Click" action="{!openLightningComponent}"/> </apex:form> </apex:page> Apex Class: public class SampleVFController { public PageReference openLightningComponent() { ....
How to pass URL Parameters to Lightning LWC Component Tab from Visualforce Page in Salesforce?
Sample Code:Visualforce Page:<apex:page controller="SampleVFController"> <apex:form > <apex:commandButton value="Click" action="{!openLightningComponent}"/> </apex:form></apex:page>Apex Class:public class SampleVFController { public PageReference openLightningComponent() { PageReference pg = new PageReference( '/lightning/n/Sample_LWC' ); pg.setRedirect( true ....
Salesforce Lightning Performance
To view Page Performance by Browser and Other New Metrics in the Lightning Usage App, check this https://www.infallibletechie.com/2018/11/how-to-view-page-performance-by-browser.html Salesforce Help Article - https://help.salesforce.com/articleView?id=000316034&type=1&mode=1 Best Practices: 1. Avoid doing call out ....
How to pre-populate Pre-Chat Form Fields in Salesforce Embedded Service Chat?
prepopulatedPrechatFields attribute can be used to pre-populate Pre-Chat Form Fields in Salesforce Embedded Service Chat. Sample Code: embedded_svc.settings.prepopulatedPrechatFields = { FirstName: "Magulan", LastName: "Duraipandian", Email: "magulandemo@infallibletechie.com" }; Output: https://youtu.be/iCIb-JN3Z84
Sample Salesforce Canvas App
1. Create an Account in Heroku - https://api.heroku.com/signup. 2. Install GIT. 3. Install Heroku Toolbelt - https://toolbelt.heroku.com. 4. Clone the below project.https://github.com/forcedotcom/SalesforceCanvasFrameworkSDK 5. Create a folder with the name "SalesforceCanvasFrameworkSDK" ....
How to show Dynamic content in Salesforce Einstein Bot using LWC?
1. Create a Lightning Web Component that extends lightningSnapin__ChatMessage. HTML: <template> <div class={messageStyle}> <lightning-formatted-rich-text value={messageContent.value}> </lightning-formatted-rich-text> </div> <template if:true={showPhoneBool}> <div class={messageStyle}> Contact ....
Scratch Org in Salesforce
Scratch Org feature in Salesforce helps Source Driven Development. The scratch org is a source-driven and disposable deployment of Salesforce code and metadata components. This feature is made for developers ....
Composite Graph in Salesforce
Composite Graph in Salesforce Composite Graph in Salesforce is similar to Composite Request. But, this has higher limit. Powerful API request to avoid multiple API calls to Salesforce. Regular composite ....