Porting Existing Number in Salesforce Service Cloud Voice February 20, 2021June 9, 2022InfallibleTechie Admin 1. Port your number. Use the below link for doing this. https://docs.aws.amazon.com/connect/latest/adminguide/port-phone-number.html Note: It takes several weeks to do this sometimes. 2. Once ported, set up phone numbers for your contact center. Check the below articles for additional information. https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html https://help.salesforce.com/articleView?id=sf.voice_setup_amazon_connect_details.htm&type=5