How to end Messaging Session from Salesforce Einstein Bot?
1. Create a Dialog or use the existing End Chat Dialog. 2. Use Rules and select End Chat in the Rule Action. Output:
Author: Magulan Duraipandian
How to show chat image instead of text in Salesforce Chat?
Static Resource for Chat Image:Chat Button Configuration:Code Change: Output:
How to create/insert record(s) into Postgres Table using PostgreSQL?
Syntax: INSERT INTO table_name ( column1_Name, column2_Name, ... ) VALUES ( column1, column2, ... ); Examples: Inserting one record: INSERT INTO interested_car ( interested_car_name ) VALUES ( 'Honda' ); Inserting ....
How to create a table using PostgreSQL?
Syntax: CREATE TABLE table_name ( column1 datatype(length) column_contraint, column2 datatype(length) column_contraint, column3 datatype(length) column_contraint, table_constraints ); Example 1: CREATE TABLE interested_car ( id SERIAL PRIMARY KEY, interested_car_name VARCHAR ( 50 ....
Messaging Sessions getting transferred to Agents from Einstein Bot in Salesforce
When an error or exception occurs, Bot immediately transfers the Messaging Session to an agent(Omni-Channel).Error Handler Dialog can be used to avoid this issue. Using Error Handler Dialog, we can ....
Custom CSS properties for lightning-tab in Salesforce Lightning Web Component
To adjust or update the CSS properties for lightning-tab in Salesforce Lightning Web Component, we can make use of Styling Hooks. Sample Code: Sample Lightning Web Component: HTML: <template> <lightning-card class="slds-p-around_small"> ....
Monitor Einstein Bot in Salesforce
Option 1: 1. Create a Report Type on Chat Transcripts object. 2. Create a report on the custom report type from step 1. Set "Is Chat Bot Session" to true ....
CSS Updates to SLDS in Lightning Web Component Salesforce
Salesforce Lightning Design System (SLDS) styling hooks make it easy to customize component styling and express your brand. Styling hooks provide CSS custom properties that correspond to SLDS component blueprints ....
System.UnexpectedException: Something went wrong getting your credentials in Salesforce
System.UnexpectedException is a run time exception thrown by the system. This exception cannot be caught or thrown. https://help.salesforce.com/articleView?id=000339386&type=1&mode=1 If you see any error codes in the error message, then you have to ....
How to show parent record information using Related Record component in Salesforce Lightning?
Using Related Record component in Salesforce Lightning, we can update the Parent record directly from the child record page. This is easy to setup and avoid coding. Check the following ....