How to find records with most filled field Values in Salesforce?
Sample Code:public class Utility { public static Map < Integer, List < SObject > > constructFieldCountListSObjs( List < SObject > listSObjs ) { Map ....
Author: Magulan Duraipandian
Simple Auto Complete Search using Lightning Web Component in Salesforce
Check the following implementation for Auto Complete Search using Salesforce Lightning Web Component. Sample Code: Apex Class: public with sharing class AccountController { @AuraEnabled( cacheable = true ) public static List< ....
Salesforce Inbound Email Service – Capturing From Address, To Address and Subject
Sample code:global class CreateEmailLog implements Messaging.InboundEmailHandler { global Messaging.InboundEmailResult handleInboundEmail( Messaging.InboundEmail email, Messaging.InboundEnvelope env ) { Messaging.InboundEmailResult result = new Messaging.InboundEmailResult(); try { Inbound_Email__c objIE = new ....
How to end the Messaging Session using Einstein Bot and Business Hours in Salesforce?
The benefit of the business hours in WhatsApp channel or other Messaging Channels is that, No Agent Dialog will be called from the Einstein BOT when the requests are made ....
Digital Engagement Messaging Usage in Salesforce
Check this AppExchange Dashboard - https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000G0z5fUAB (Or) 1. Go to Company Information in Setup. 2. Navigate to the "Usage-based Entitlements". Check the below Entitlements. a. Maximum Billed Blast Conversations for ....
System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception: [] Salesforce PSR Creation
Error Message:{ "message": "field integrity exception", "errorCode": "FIELD_INTEGRITY_EXCEPTION", "fields": []}The creation of PSR(PendingServiceRouting) for external or queue-based routing from apex is not supported. It is applicable only for Skill based as ....
Salesforce Interview Questions with Answers Part 67
1. Secondary Routing Priority in Salesforce Omni-Channel In a queue, priority is determined by how long the work item has been waiting—first in, first out. However, while a work item ....
Salesforce Related Record Component Exception
If you get We can’t display this information. Ask your admin for help or any other exception from Related Record Component, please check the below. 1. Find the Quick Actions added ....
Agent Offline issue when Einstein Bot is configured in Salesforce
1. Make sure "Require Agent Online" is Off. 2. Check "Permitted Domains" in the Chat Deployment. Company Website URL to test from the Websitewww.infallibletechie.com Visualforce Domain URL to test from ....
How to calculate Agent total spent time on Chat in Salesforce?
Report on Agent Work object/entity can be used to calculate Agent total spent time on Chat in Salesforce. 1. Create a Report Type on Agent Work entity. 2. Create a ....