1. Check the Session Logs and troubleshoot the issue. Session log will capture the error. Sometimes, the exception may be from Flow or Apex. 2. Use Omni-Channel routing for Queue-based ....
Requirement:1. Route Chats from Gold Membership contacts to Gold Membership Queue agents.2. Route Chats from Silver Membership contacts to Silver Membership Queue agents.3. Route Chats from Partner Membership contacts to ....
embedded_svc.liveAgentAPI.startChat() can be used to invoke Embedded Service Chat on click of a button in Salesforce. For custom website(not force.com site), check the following link. https://www.infallibletechie.com/2021/08/how-to-invoke-embedded-service-chat-on.html 1. Create a Visualforce ....
Sample Code: Apex Class: public class SampleAuraController { @AuraEnabled public static List < Account > fetchAccts() { return [ SELECT Id, Name, Industry, Is_Active__c FROM Account LIMIT 10 ]; } ....
1. Create a Chat Agent configuration. 2. Disable Chat Transfer settings. Output:
Use "Formatted Report" Option when you export the Report.Output:
1. Go to Support Settings in Salesforce Setup.2. Enable "Enable Case Feeds in Experience Cloud Sites".3. Make sure the Email Message record is available to the external users.SELECT Id, ParentId, ....
Salesforce System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, A country/territory must be specified before specifying a state value for field:This exception occurs when State is specified ....
1. Go to Reports tab.2. Click New Folder.3. Enter Label and Name. Click Save.4. Select All Folders in Reports tab.5. In the Menu drop down next to the folder name, ....
Sample Regex: .{3}\K[a-z]* The above Regex will skip first three characters. Output: