“Download agent debug information” Salesforce Service Cloud Voice
Messages will be downloaded as a text file when "Download agent debug information" is used. 1. Click the Settings icon. 2. Click the "Download Agent Debug ....
Messages will be downloaded as a text file when "Download agent debug information" is used. 1. Click the Settings icon. 2. Click the "Download Agent Debug ....
Sample Code: Apex Class: public class AccountController { @AuraEnabled( cacheable = true ) public static List< Account > fetchAccounts() { return [ SELECT Id, Name, Industry FROM Account LIMIT 10 ....
Enable Queue keeps all the incoming chat requests on hold if no qualified agents are available to accept the requests i.e if all the agents are at capacity. Currently, there ....
1. Create a Custom Field or you can use the existing Field. In this example, I have created a custom field.2. Create a new Compact Layout. Add the Field in the ....
We can't reset your password because it was changed within the last 24 hours Exception in Salesforce occurs when "Require a minimum 1 day password lifetime" is enabled on the ....
Exception: The callout couldn't access the endpoint. You might not have the required permissions, or the named credential "Named_Credential_API_Name" might not exist exception in Salesforce Resolution: Please check the following ....
Any Actions that change the publication status of a Knowledge(KAV) record, like Publish and Archive, do not fire Apex triggers in Salesforce. But, sometimes publishing an article from the UI ....
To import custom object data via the Data Import Wizard, User's Profile should have "Import Custom Objects" permission and "Create" permission on the custom object. "You do not have sufficient ....
1. Enable "Site User Visibility" in Sharing Settings.2. Enable "See other members of this site".
Path:/services/data/v53.0/quickActions/SendEmail HTTP Method:POST Body:{ "contextId" : "001D000000JRSGf", "record": { "HtmlBody": "<div+style="font-family:+Arial;+font-size:+14px;">Test</div>", "Subject": "InfallibleTechie", "ToIds": ["0038c00002bkSPZAA2"] }} Example: Output: