Want to proactively engage visitors on your Experience Cloud site? One effective way is to automatically open the Salesforce Messaging for Web chat window as soon as the page loads. ....
embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true; can be used to hide the Salesforce Messaging for In-App and Web chat icon when the Page loads. embeddedservice_bootstrap.utilAPI.launchChat() can be used to launch the Salesforce Messaging ....
To pass URL parameters to Salesforce Screen Flow in Experience Cloud Site, we have to configure the query parameter in the Experience Cloud Site Builder Flow component configuration. Please check ....
Salesforce Asset files are the alternative to Static Resources. So, the Salesforce Asset files can be used to display Public Image in Salesforce Knowledge Articles. 1. Go to Files Tab. ....
ObjectPermissions object/entity should be queried for Profile of UserType Guest to find Salesforce Guest User Profiles Object Access. Sample Apex Code: List < ObjectPermissions > listObjPerms = [ SELECT Parent.Profile.Name, ....
Network Search Query Frequency object/entity in Salesforce is used to track and store information about the frequency of search queries performed by the users on the Experience Cloud Sites. "Network ....
@salesforce/community/basePath gives us the Experience Cloud Site URL. We can append /secur/logout.jsp to develop Logout Link using Salesforce Lightning Web Component for Experience Cloud Users. Lightning Web Component: HTML: <template> ....
To determine the Salesforce Experience Cloud Guest User Cases created from the Contact Support Form, we can create a checkbox data type field and set the value to true from ....
Salesforce Chats can be ended by Agents BOTs Visitors embedded_svc.addEventHandler() can be used for listening onChatEndedByChasitor, onChatEndedByAgent and onChatEndedByChatbot events. If you want to listen Salesforce Chat End Event from your external website ....
CometD can be used to listen to Salesforce Platform Events using Lightning Web Component in Experience Cloud Site. 1. Go to https://download.cometd.org/ and download the CometD. I used cometd-7.0.9. 2. Extract the ....