Call won’t be tracked Salesforce Exception
Exception: We couldn't create the call record, so the call won't be tracked in Salesforce Resolution: 1. Make sure the agents are not duplicating Salesforce Windows. If they have to ....
Tag: Salesforce Exceptions
Unable to process: invalid ServicePresenceStatus Id Salesforce Exception
Exception: Unable to process: invalid ServicePresenceStatus Id Resolution: Please use 15 digit Service Presence Id instead of the 18 digit Id. For example, if you are using setServicePresenceStatus to set ....
Salesforce Exception External server did not return any content
Exception: System.CalloutException: IO Exception: External server did not return any content Resolution: 1. If you are using SOAP API, make sure the env:Header is not blank. It should contain the ....
Salesforce Lookup Search Exception
Exception:Select an option from the picklist or remove the search term. Resolution:When we use Lookup field, we have to search and select the record. Just entering the name value, will ....
Response signature invalid Salesforce Voice with Amazon Connect
Exception: Response signature invalid (Service: AWSSecurityTokenV20111201; Status Code: 400; Error Code: InvalidIdentityToken; Request ID; Proxy: null). Please try again. Resolution: This issue occurs when the Idp Certificate used in the ....
Request failed with status code 400 Salesforce Service Cloud Voice Exception
Exception: "category": "NO_CATEGORY", "context": [], "eventType": "SCV_RESPONSE_ERROR", "level": "error" "code": "ERR_BAD_REQUEST" "message": "Request failed with status code 400", "name": "AxiosError", "status": 400 Request failed with status code 400 Salesforce Service ....
Unsupported method: undefined Salesforce Service Cloud Voice Exception
Unsupported method: undefined Salesforce Service Cloud Voice Exception is thrown from InvokeTelephonyintegrationApiFunction lambda if the methodName parameter is not passed. Exception: "errorType": "Error", "errorMessage": "Unsupported method: undefined" To fix the ....
Domain is not whitelisted for this deployment Salesforce Chat Exception
Domain is not whitelisted for this deployment Salesforce Chat Exception is thrown since the Site Referrer is not configured properly on the Chat Deployment. 1. Go to the Webpage where ....
“This record ID isn’t valid” Salesforce Flow Exception
Exception:This record ID isn't valid Resolution:For Record Id reference in the Flow, we use Text data type variable. The "This record ID isn't valid" Salesforce Flow Exception is thrown when ....
You can’t create a contact for this user Salesforce Exception
Exception: You can't create a contact for this user because the org doesn't have the necessary permissions. Contact Salesforce Customer Support for help. The Salesforce Exception "You can't create a ....