Route WhatsApp to Salesforce Agentforce Agent
In order to route the WhatsApp Messages to the Salesforce Agentforce Agent, we have to make use of Omni-Channel Flow. In the Omni-Channel Flow, use Route Work Flow element and ....
Tag: Salesforce Agentforce
Route SMS to Salesforce Agentforce Agent
In order to route the SMS Messages to the Salesforce Agentforce Agent, we have to make use of Omni-Channel Flow. In the Omni-Channel Flow, use Route Work Flow element and ....
Salesforce Agent API from Lightning Web Component
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Salesforce Agent API Setup: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html In order to store the Consumer Key, Consumer Secret, ....
Salesforce Agent API Stream Messages
When you send a message using the streaming endpoint(POST HTTP Request), Salesforce Agent API sends back the responses using the server-sent event (SSE) protocol. Salesforce Agent API can be invoked ....
Salesforce Agent API
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Salesforce Agent API can be used for building the Headless Agents with Agentforce. Configuration: 1. Create a ....
Salesforce Service Appointment Scheduling using Agentforce
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Appointment Topic Configuration: Fetch Asset Agent Action Configuration: Schedule Appointment Agent Action Configuration: Fetch Asset ....
Display Image in Salesforce Agentforce
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. In my custom Agentforce Action, I used HTML content ....
Invoke Salesforce Agentforce from Flow
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the ....
Invoke Salesforce Agentforce from Apex
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Sample Apex Code: public class AgentforceRequestHandler { public static void summarizeOpportunityFromAgentforce( String opportunityName ....
Salesforce Agentforce Agent in Slack
Complete all the steps shared in https://slack.com/help/articles/36218109305875-Set-up-and-manage-Agentforce-in-Slack. 1. Create the Agentforce Service Agent in Salesforce. 2. Install the Slack platform connector to Salesforce Package. 3. Connect the Salesforce Org to ....