Salesforce Record-Triggered Flow can be used execute Skills-Based Routing Rules after record creation. In the Salesforce Record-Triggered Flow, make use of Route Work action to call or invoke Salesforce Skills-Based Routing Rules ....
Lookup element on the Screen Flow can be used for User Lookup in Salesforce Flow. Sample Flow: In the above Flow, I have used "Field API Name" as CreatedById and ....
"Enable Flow logs" should be enabled to troubleshoot and debug end-to-end Amazon Connect Flows. 1. Go to Amazon Connect in AWS Console. 2. Select the Amazon Connect instance. 3. Select ....
In Salesforce Lightning Web Component lightning-input-field, we can make use of value attribute to pass and set the value. Sample Checkbox Field: Sample Lightning Web Component: HTML: <template> <lightning-card class="slds-var-p-around_small"> ....
For Salesforce Chat Timer for Agent and Visitor Last Messages, we can make use of Lightning Aura Component. In the Lightning Aura Component, we can make use of lightning:conversationAgentSend, lightning:conversationNewMessage ....
Exception: System.CalloutException: IO Exception: External server did not return any content Resolution: 1. If you are using SOAP API, make sure the env:Header is not blank. It should contain the ....
Exception:Select an option from the picklist or remove the search term. Resolution:When we use Lookup field, we have to search and select the record. Just entering the name value, will ....
Option 1: b2c-crm-sync can be used to integrate Salesforce Commerce Cloud and the Salesforce Service Cloud. Salesforce has provided GitHub reference for the b2c-crm-sync tool. For more information on the ....
To initiate Chat on click of a Button from Salesforce Experience Cloud Site, we can make use of Lightning Web Component, Channel Menu and embedded_svc.liveAgentAPI.startChat(). Sample Lightning Web Component: HTML: <template> ....
Salesforce SOQL query can be used to find users who are assigned as part of Permission Set License Assignments. Please check the following Sample SOQL which is used to find ....