1. Go to https://console.aws.amazon.com/appflow/. 2. Select Connections. Select Salesforce as the Connectors. Click "Create connection". 3. Enter a Connection name. For OAuth grant type, choose Authorization code or JSON Web ....
To prevent Chatter Posts on Salesforce Case Comments, we can develop a trigger on FeedComment object or entity. addError() method on the apex trigger can be use to throw the ....
Using Transfer icon, Salesforce Agents can transfer the active Chat Session to an Omni-Channel Flow. In the Omni-Channel flow, we can use Route Work element to route the Session to ....
To determine the Salesforce Experience Cloud Guest User Cases created from the Contact Support Form, we can create a checkbox data type field and set the value to true from ....
Option 1: System.debug( 'Create Allowed? ' + Schema.sObjectType.Account.isCreateable() ); System.debug( 'Update Allowed? ' + Schema.sObjectType.Account.isUpdateable() ); System.debug( 'Delete Allowed? ' + Schema.sObjectType.Account.isDeletable() ); Option 2: DescribeSObjectResult sobjectRes = Account.sObjectType.getDescribe(); System.debug( ....
1. Add the Knowledge component to the Salesforce Messaging Session Lightning Record Page. 2. Add the Articles Related List to the Salesforce Messaging Session page layout. 3. Use the Attach ....
SOQL query on the ConversationDefinitionEventLog object/entity can be used to query Salesforce Einstein BOT Intent Detection. Sample SOQL: SELECT Id, EventDetails, EventLabel, EventTarget, StepType FROM ConversationDefinitionEventLog WHERE CreatedDate = TODAY ....
Salesforce Lightning Aura Component can be used to open external url from the Global Actions. Using init handler, we can use e.force:navigateToURL to open the external URL. e.force:closeQuickAction event can ....
Salesforce Chats can be ended by Agents BOTs Visitors embedded_svc.addEventHandler() can be used for listening onChatEndedByChasitor, onChatEndedByAgent and onChatEndedByChatbot events. If you want to listen Salesforce Chat End Event from your external website ....
ContentDocumentLink record should be created with LinkedEntityId as the Library Id to upload a File to a specific Library Folder using Salesforce Apex. In the following example, when Files are ....