1. Configure Error Handler Dialog. 2. Instead of Transfer to Agent use Show a Menu with Options. Add some user friendly message to the user. Output:
Primary component:<aura:component implements="force:appHostable" > <aura:attribute name="showBool" type="boolean" default="false"/> <lightning:card> <a onmouseover="{!c.show}">View</a><br/> <aura:if isTrue="{!v.showBool}"> <section aria-describedby="dialog-body-id-98" aria-labelledby="dialog-heading-id-103" class="slds-popover ....
1. In the Lightning Record Page, use the Knowledge component. 2. When you open a Case record, it will display the relevant Articles. 3. Attach Article can be use to ....
1. Create a Heroku App. 2. Go to Resource Tab. Install Heroku Connect and Heroku Postgres add-ons. 3. Create a table in Heroku Postgres. Make sure to create a column ....
Sample Code:/* Custom detail is to show it to the agent before accepting the Chat and for findOrCreate */liveagent.addCustomDetail( "Company", "Disney" );liveagent.addCustomDetail( "First Name", "Mickey" );liveagent.addCustomDetail( "Last Name", "Mouse" );liveagent.addCustomDetail( ....
Sample code: /* Custom detail is to show it to the agent before accepting the Chat and for findOrCreate */ liveagent.addCustomDetail( "First Name", "Mickey" ); liveagent.addCustomDetail( "Last ....
Agent Avatar image in Static Resource: Store the Avatar image in Salesforce Static Resource. Set the URL in embedded_svc.settings.avatarImgURL to set avatar image to the Embedded Chat in Salesforce. Sample ....
Visualforce components can be used to customize the appearance and behavior of chat windows. Check the below example. Visualforce Page: <apex:page showHeader="false"> <style> body { overflow: hidden; width: 100%; height: ....
Exam Guide: https://trailhead.salesforce.com/en/help?article=Salesforce-Certified-Heroku-Architecture-Designer-Exam-Guide Videos: Heroku Platform Basics for Partners - https://www.youtube.com/watch?v=PDTsT0e3evQ https://www.youtube.com/watch?v=AKbxVwzP11c Trailhead Resources: https://trailhead.salesforce.com/en/users/equek/trailmixes/heroku-for-partners-beginner https://trailhead.salesforce.com/content/learn/trails/heroku_enterprise https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-for-your-heroku-architecture-credential
In JavaScript, closures are created every time a function is created, at function creation time. Closure means that an inner function always have access to the variables and parameters of its ....