How to display Row Number in Splunk Table?
streamstats can be used to display Row Number in Splunk table. streamstats in Splunk Query helps us to add cumulative summary statistics to all search results in a streaming manner. ....
Author: Magulan Duraipandian
301 sObject Prefix in Salesforce
301 sObject Prefix in Salesforce is for Flow entity. Sample SOQL: SELECT Id, MasterLabel FROM Flow
How to remove or unlink or change the linked Contact on Voice Call using Salesforce Channel Object Linking?
1. Add Related Record component on the Voice Call Lightning Record Page. 2. Use Participant Entity from Caller as the Lookup Field and Contact as Lookup Field Type. 3. Agents ....
How to authenticate Service Cloud for Slack Salesforce App?
Option 1: 1. Open Slack Workspace. 2. Open Service Cloud for Slack App. 3. Click Connect button. Option 2: 1. Run a Swarm Command. Example: /service-swarm-start 00006150 2. You will ....
Sample Salesforce Flow to create Swarm Request using Slack for Service
Prerequisites: 1. Initial Slack Setup completed. 2. Service Cloud for Slack Enabled. 3. Sign up and create a Workspace in Slack - https://slack.com/get-started#/createnew. 4. Install Service Cloud for Slack App. ....
Error Occurred: The Slack Workspace ID for Token is invalid Salesforce Slack Flow Exception
The Slack Workspace ID for Token is invalid Exception is thrown when the Workspace Id is incorrect. In order to fix the issue, 1. Hard code the correct Slack Workspace ....
collaborationAppId from Salesforce Get Swarming Collaboration Tool Settings Flow action is returning null
collaborationAppId from Salesforce Get Swarming Collaboration Tool Settings Flow action will return null if "Select a Collaboration Tool" is not set in Swarming Setup. To fix the issue, follow the ....
Salesforce Careers
There are several Salesforce Career paths available. Choose your career path wisely per your interests. Career in Salesforce platform includes the following: Salesforce Developer: https://www.infallibletechie.com/2014/11/roles-of-salesforce-developer.html Salesforce Admin: https://www.infallibletechie.com/2014/11/roles-of-salesforce-administrator.html Salesforce Business Analyst: ....
How to get Agent configured and assigned Omni-Channel Capacity using Salesforce Omni toolkit API?
getAgentWorkload() from Omni toolkit can be used to get Agent configured and assigned Omni-Channel Capacity. Sample Code: <aura:component implements="flexipage:availableForAllPageTypes" access="global" > <lightning:omniToolkitAPI aura:id="omniToolkit" /> <lightning:card> <lightning:button label="Get workload" onclick="{! c.getAgentWorkload }" ....
Omni-Channel Raise Flag in Salesforce Service Cloud Voice
Raise Flag in Salesforce Omni-Channel feature will help an agent to send a request for help (raise a flag) to a supervisor. 1. In an active Voice Call, agent can ....