Salesforce Draft Einstein Email
Using Salesforce "Draft Einstein Email", we can easily help our Service Agents or Reps to create personalized AI-generated email responses, grounded with our knowledge base. Setup: 1. Make sure Lightning ....
Author: Magulan Duraipandian
Enable Digital Experiences to set up this feature Salesforce Exception
Exception: Enable Digital Experiences to set up this feature. Resolution: Enable Experience Cloud Site feature to resolve this issue. Go to Feature Settings --> Digital Experiences --> Settings in Salesforce ....
Display image in circle using Salesforce Lightning Web Component
lightning-avatar with variant as circle can be used to display image inside a circle using Salesforce Lightning Web Component. In this Blog Post, I have used Content Asset for storing ....
Promote Articles in Salesforce Search Results
Using "Promoted Search Terms", we can easily associate keywords for our Salesforce Knowledge Articles to optimize search results in Salesforce Knowledge. To allow Salesforce Reps or Agents or Users to ....
Salesforce Conversation Transcript Export
Salesforce Conversation Transcript Export option or feature allows us to export conversation entries, related records, and intelligence signals for backup or other additional purposes. Note: Salesforce Conversation export is not ....
Permission Sets for Salesforce Experience Cloud Site Members
If you are unable to select the Permission Sets for Salesforce Experience Cloud Site Members, then kindly check the license of the Permission Sets. Salesforce Chatter Free Chatter Only Experience ....
Setup Salesforce Messaging for In-App and Web in Google Site
Embed Component should be used in the Google Site to host Salesforce Messaging for In-App and Web chat. 1. Setup Messaging for In-App and Web. Use the following for reference. ....
Auto populate Pre-Chat Form Fields in Salesforce Messaging for In-App and Web
embeddedservice_bootstrap.prechatAPI.setVisiblePrechatFields() can be used to auto populate Pre-Chat Form Fields in Salesforce Messaging for In-App and Web. Sample Code: window.addEventListener("onEmbeddedMessagingReady", e => { embeddedservice_bootstrap.prechatAPI.setVisiblePrechatFields({ "_firstName": { "value": "Test", "isEditableByEndUser": false ....
Salesforce Chat Throttle
Exception: Temporary system throttling, deployment disabled response Salesforce Chat REST API returns a "Temporary system throttling, deployment disabled" response when the polling for Availability check is called too frequently. Resolution: ....
Navigate to Salesforce Lighting Aura Component from Web Component
lightning:isUrlAddressable should be used in the Salesforce Lightning Aura Component for navigation from the Lightning Web Component. Sample Code: Lightning Aura Component: Lightning Aura Component Code: <aura:component implements="lightning:isUrlAddressable" access="global"> <lightning:workspaceAPI ....