By default, in Salesforce, the Chat API returns queue position information that we can relay to customers. However, we can also retrieve/receive the estimated wait time. Sometimes, the estimated wait ....
Salesforce Auto-Launched Flows can be invoked from REST API. Flow API Name should be used in the end point /services/data/vxx.0/actions/custom/flow/Flow_API_Name to call it. Check the following example: Sample Flow: Flow Input Variable: ....
Use Case: Send Email to Account Owner every hour until the Account Type is Prospecting. Custom Field: Process Builder: Object Criteria: Send Email True Criteria: When Account type is Prospect ....
1. Knowledge Article Actions in Classic Vs. LightningLightning Knowledge uses user profile permissions or permissions sets to give agents access to authoring actions. In contrast, Knowledge in Salesforce Classic uses ....
If Salesforce creates, updates, or deletes data in your org and then accesses external data in the same transaction, an error occurs. In your flow, we recommend using a separate ....
1. Go to App Manager in Setup. 2. Select an existing App or create a new App. 3. Go to App Details & Branding. 4. Select Color and Logo. Output:
Sample Code: HTML: <template> <div class="slds-box slds-theme_default"> <lightning-accordion class="example-accordion" onsectiontoggle={handleToggleSection} allow-multiple-sections-open> <lightning-accordion-section name="A" label="Accordion Title A"> Test </lightning-accordion-section> </lightning-accordion> </div> </template> ....
Rich text lets users format their text posts with bold, italics, and underlining, as well as numbered and bulleted lists. Chatter REST API and Chatter in Apex support rich-text posts ....
Sample Code: String strJSON = '{"items":[{"Date Field":"01-01-1999","Prototype Settings":"PS3","Hardware Type":"Type1","Overall Status":"In Progress","Source":"Web"},{"Date Field":"18-05-1999","Prototype Settings":"PS6","Hardware Type":"Type3","Overall Status":"Completed","Source":"Email"}]}'; Map < String, Object > fullMap = ( Map < String, Object > )JSON.deserializeUntyped( strJSON ....
For consistent data, when a record is being created or updated, it is locked so that other users cannot update the record. FOR UPDATE keyword in SOQL helps us to ....