Hide and Show elements in Screen in Salesforce Flow
Sample Flow:Output:
- Magulan Duraipandian
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Author: Magulan Duraipandian
Units of Capacity in Routing Configurations and Capacity in Presence Configurations Salesforce
If you choose Routing Configurations Unit Capacity as 1 and Presence Configurations Capacity as 5, each agent will be able to handle 5 chats at a time. Presence Configurations allows ....
How to pass data from one LWC component to another LWC in Salesforce?
Sample Code: Apex Class: public with sharing class ExampleController { @AuraEnabled(cacheable=true) public static List < Account > fetchAccounts() { return [ SELECT Id, Name, Industry FROM Account LIMIT 10 ]; ....
lightning-tree-grid with row level action in Salesforce Lightning
LWC HTML: <template> <div class="slds-p-around_medium lgc-bg"> <div class="slds-m-bottom_small"> <lightning-button label="Collapse All" onclick={clickToCollapseAll}> </lightning-button> <lightning-button label="Expand All" onclick={clickToExpandAll}> </lightning-button> ....
Work Item Size and Agent Capacity Salesforce Chat
Omni-Channel is a work routing system.Omni-Channel works on the concept of Work Items. Each time a case is assigned to a queue, a work item is created and pushed to ....
How to handle multiple records from Flow for Einstein Bot in Salesforce?
1. Create a Collection variable in Einstein Bot builder. Use [System]Object and make sure to select Contains List. 2. Add Question in the Dialog and use Dynamic choice with input ....
lightning-record-edit-form example for quick updating the data Salesforce LWC
Sample Code:LWC HTML:<template> <div class="slds-box slds-theme_default"> <lightning-record-edit-form object-api-name="Case" onsuccess={handleSuccess} record-id={recordId}> <div class="slds-grid slds-wrap"> <div class="slds-col slds-size_1-of-2"> <lightning-input-field field-name="Task_1_Completed__c"> </lightning-input-field> </div> <div class="slds-col slds-size_1-of-2"> ....
Adding same user to multiple Chat configuration at a time in Salesforce
The chat capacity is defined in the configuration.Users can be assigned to only one Chat configuration at a time. If you assign the same user to a second Chat configuration, ....
We can’t load this chat, because something went wrong – Salesforce Chat Issue
1. Check the OWD on Chat Transcript Object.If it is set to private, then you cannot view the Chat Transcript unless you are the owner or it is shared with ....
lightning:recordEditForm getting Record Id after insert
Sample Code:Component:<aura:component implements="force:lightningQuickAction,force:hasRecordId" controller="NewCaseController"> <lightning:recordEditForm objectApiName="Case" onsuccess="{!c.handleSuccess}" aura:id="myRecordForm"> <lightning:messages /> <lightning:inputField aura:id="field" fieldName="Subject" /> <lightning:inputField aura:id="field" fieldName="Origin" /> <lightning:inputField aura:id="field" fieldName="Reason" /> <div class="slds-m-top_medium"> <lightning:button type="submit" label="Save Record"/> ....