Salesforce Asynchronous Apex
1. Future MethodWe can avoid Mixed DML issue by running two different transactions. Call outs to the external Web Services can be executed asynchronously.2. Batch ApexMainly used for large data ....
Author: Magulan Duraipandian
Salesforce Service Cloud rerouted phone calls Report
When the incoming calls are not attended by the Agents, there will be an entry in Agent Work entity with the status "Unavailable". 1. Create a Custom Report Type on ....
Salesforce Service Cloud Voice Agent receiving exception Insufficient Privileges
If the Salesforce Service Cloud Voice Agent receives the following exception, then the Agent doesn't have "Contact Center Connected App" permission set. Exception: "Insufficient PrivilegesYou do not have the level ....
Amazon Connect CTI SSO Login not auto closing in Salesforce
1. Make sure Visualforce domain URL is added to the Approved origins. https://your-domain.lightning.force.com Note: This is a Mandatory step. 2. "Softphone Popout Enabled" should be enabled on Call Center Definition ....
Start Conversation Quick Action missing on Messaging End User in Salesforce
If Start Conversation Quick Action is missing on the Messaging End User in Salesforce, find the compact layout assigned to the profile. Add the Messaging Channel field to the Compact Layout ....
Custom Messaging Session Transfer in Salesforce
Standard Messaging Session Transfer feature is not currently available in Salesforce. Vote for the following idea for the standard Messaging Session Transfer feature in Salesforce. https://ideas.salesforce.com/s/idea/a0B8W00000GdmJtUAJ/messaging-agent-transfers If the above Standard ....
How to add or remove fields in Salesforce Omni-Channel Widgets?
Fields in Salesforce Omni-Channel Widgets are derived from the Compact Layout. 1. Edit the Object's Compact Layout. 2. Log out and log in again in Omni-Channel widget. 3. Create the ....
Highlight and Bold Matching Text Salesforce Lightning Web Component LWC
Sample Code:HTML: <template> <lightning-card title="Highlight and Bold Matching Text"> <div onkeyup={handleKeyUp} class="slds-m-around_medium"> <lightning-input label="Search" type="search" onchange={handleChange} value={searchKey} ....
How to highlight matching text in Salesforce using Lightning Web Component(LWC)?
Sample Code: HTML: <template> <lightning-card title="Highlight Matching Text"> <div onkeyup={handleKeyUp} class="slds-m-around_medium"> <lightning-input label="Search" type="search" onchange={handleChange} value={searchKey} ></lightning-input> ....
How to display matching text in bold in Salesforce using Lightning Web Component(LWC)?
Sample Code: HTML: <template> <lightning-card title="Bold Matching Text"> <div onkeyup={handleKeyUp} class="slds-m-around_medium"> <lightning-input label="Search" type="search" onchange={handleChange} value={searchKey} ></lightning-input> ....