Salesforce BOT to BOT Transfer Check
System Context Variable ReferrerBotId can be used to check whether the BOT was invoked from BOT to BOT transfer. To display the BOT Id, use this format {!$System.ReferrerBotId}. ReferrerBotId will ....
Einstein BOTs Salesforce
System Context Variable ReferrerBotId can be used to check whether the BOT was invoked from BOT to BOT transfer. To display the BOT Id, use this format {!$System.ReferrerBotId}. ReferrerBotId will ....
Salesforce Auto-Launched flow can be used to retrieve field values from Salesforce Einstein BOT Object Search. Unfortunately, using Set Variable element in the Einstein BOT Builder, we cannot set Object's ....
Set Routing Type component on the Einstein BOT can be used to invoke Salesforce Omni-Channel. The output from this should be used in the Transfer Dialog to transfer the session ....
In this Blog Post, I have used Salesforce Messaging for In-App and Web to invoke the BOT. We have to display and Launch Salesforce Messaging for In-App and Web on ....
Maximum Chatbot Engaged Sessions Allowed should be checked in the Company Information to track the Salesforce Einstein BOT Usage. 1. Go to Company Information in the Salesforce Setup. 2. Check ....
Object Search can be used in the Salesforce Einstein BOT to search records. Object Search in the Salesforce Einstein BOT allows us to search records without using Flow or Apex. ....
We can use Salesforce Chat in the Home Page by using the Chat Code Snippet in a Visualforce Page. The Visualforce Page should be added to the Lightning Home Page. 1. ....
To handle Salesforce Einstein BOT Question with Dynamic option without selection, "Repairing Misunderstanding" should be used. "Move on to next dialog step (Even if variable isn't filled)" option will move ....
{!$Context.VariableName} should be used to display Context Variable in Salesforce Einstein BOT. 1. Extract the BOT. <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <Package xmlns="http://soap.sforce.com/2006/04/metadata"> <types> <members>WhatsApp_Bot</members> <name>Bot</name> </types> <version>59.0</version> </Package> 2. Add ....
Salesforce Question with Options Messaging Component allow us to display options for user selection. The users can select the Options that are available for selection. In this Blog Post, I have ....