Sample Code: HTML: <template> Test from Record Detail Page - {recordId}. <lightning-record-form object-api-name="Account" record-id={recordId} layout-type="Compact" columns="1" mode="readonly"> </lightning-record-form> </template> JavaScript: import { ....
Apex Class: public with sharing class ExampleController { @AuraEnabled(cacheable=true) public static List < Account > fetchAccounts() { return [ SELECT Id, Name, Industry, ( SELECT Id, FirstName, ....
In the BOT, use End Chat Rule.Output:
If you face the below exception, check the steps to assign the required Permission. Something went wrong while executing the BotEvent node: Object ConversationDefinitionEventLog is not available. Verify that the ....
NavigationMixin.GenerateUrl can be used in the Salesforce Lightning Web Component to generate the URL. Then, we can use window.open() method to open new window using Quick Action. HTML: <template> </template> ....
History Tracking Related List will be available only if History Tracking ie enabled on the object. Example: 1. Enable "Track Field History". 2. Check in Related Lists after enabling it.
lightningsnapin/basePrechat can be used in Lightning Web Component LWC to validate customer input on the pre-chat before invoking the Chat in Salesforce Embedded Service Deployment. Sample Lightning Web Component: HTML: ....
1. Select the Component. 2. Click Add Filter. 3. Select Device. 4. Select Form Factor in field, Equal as Operator and Phone as Value.
1. Change the View to Mobile. 2. Select the Component. 3. Click Hide On Mobile if you would like to hide it in Mobile view. https://youtu.be/l6EpEGXQT3k
1. Create a custom field in Case object to get the values from Pre-Chat. 2. Create a custom field in Chat Transcript object to store the values from Pre-Chat. 3. ....