HTML Email Status in Lead in Salesforce helps us to
1. Send an email directly from here.
2. Check whether the recipient has opened the email.
3. Track how many times the email had been opened.
Note: Only HTML format email will be tracked.
1. Open Lead record.
2. Go to HTML Email Status related list.
3. Click Send an Email button.
4. Enter all the information and click Send button.
5. Check the HTML Email Status related list to track.