Salesforce Sales Cloud Consultant Exam syllabus

Industry Knowledge - 5%

Implementation Strategies - 7%

Sales Cloud Solution Design - 23%

Marketing and Leads - 7%

Account and Contact Management - 15%

Opportunity Management - 15%

Sales Productivity - 12%

Communities and Site Management - 5%

Sales Cloud Analytics - 5%

Integration and Data Management - 6%

Topics with information covered:

Industry Knowledge - 5%
Explain the factors that influence sales metrics, KPIs and business challenges.
Explain common sales processes and key considerations.

Implementation Strategies - 6%
Successful consulting engagement (plan, gather requirements, design, build, test, and document).
Deployment considerations

Sales Cloud Solution Design - 25%
Update Reminder in Salesforce
Similar Opportunities in Salesforce
Big Deal Alert in Salesforce
Product Schedule in Salesforce Work Offline
Territory management

Marketing and Leads - 7%
Lead Management
HTML Email Status in Lead in Salesforce

Account and Contact Management - 12%
Social accounts and contacts.
Account hierarchy.
Person accounts.

Opportunity Management- 15%
Sales process
Sales stages, forecast and pipeline.

Sales Productivity - 12%
Sales process
Content vs. Chatter Files in the sales process.

Communities and Site Management - 5%
Explain the use cases for Communities and sites in the sales process.
Identify the impact of enabling Communities.

Sales Cloud Analytics - 5%
Determine the appropriate report, dashboard or analytic snapshot solution.
Describe the implementation considerations of multi-currency on reports and dashboards.

Integration and Data Management - 8%
Considerations for integrations common to Sales Cloud implementations.
Considerations for data migration in Sales Cloud.

Implications and design considerations of large data and transaction

Check the below link for sample questions and materials


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