To change the timezone in https://status.salesforce.com/, follow the below steps: 1. Open https://status.salesforce.com/. 2. Select the gear icon on the top right corner. Select the Timezone. 3. Change the Timezone ....
Sample Code: HTML: <template> <lightning-card> <lightning-input-rich-text> <lightning-rich-text-toolbar-button-group slot="toolbar" aria-label="Sample Button Group"> <lightning-rich-text-toolbar-button icon-name="utility:save" icon-alternative-text="Save" onclick={handleSave}> </lightning-rich-text-toolbar-button> <lightning-rich-text-toolbar-button icon-name="utility:email" icon-alternative-text="Email" onclick={handleEmail}> </lightning-rich-text-toolbar-button> </lightning-rich-text-toolbar-button-group> </lightning-input-rich-text> </lightning-card> </template> JavaScript: import { LightningElement } ....
In this Blog Post, we are going to cover troubleshooting steps when Salesforce is down for your users. 1. As an Admin, login as the affected User from your network and ....
If the agents are not seeing Chat Transfer to Chat Button, then make sure Chat Transfer To Chat Buttons Enabled is set to true on the Chat Agent Configuration. https://youtu.be/VnFe3qkY9ag
An escalation in Salesforce Einstein BOT is any attempt to transfer to an agent, queue, or another Einstein BOT. The transfer was initiated due to an error or exception or ....
1. Create an Email Quick Action with HTML Body and Text Body set to blank. 2. Add the Quick Action to the page layout and test it. Output: Standard Email ....
1. Create a Connected App for REST API. 2. Get the token by doing a POST request. 3. Do a POST request to create a record using the access token ....
In Splunk, NOT() and IN() are distinct methods employed. It's important to note, however, that Splunk does not utilise a direct NOT IN() function. By tactfully integrating NOT() and IN() ....
Salesforce Article Answers with Einstein Bot helps us avoid transferring Chats to agents when Knowledge articles can assist the customers. 1. As an admin make sure Knowledge User check box ....
Using NavigationMixin.Navigate with type: 'standard__recordRelationshipPage', we achieve Related List View All link behaviour using Salesforce Lightning Web Component(LWC). Sample Code: HTML: <template> <lightning-card> <lightning-button label="View Contacts" onclick={viewContacts}> </lightning-button><br/><br/> <lightning-button label="View ....