Use the following Amazon Connect Inbound Flow for testing Salesforce Service Cloud Voice quickly. Amazon Connect Inbound Flow for Salesforce Service Cloud Voice In the Invoke AWS Lambda function element, ....
To invoke or call JavaScript function for apex:inputField onChange event in Salesforce VisualForce Page, we can make use of oncomplete attribute in apex:actionSupport. Sample Code: Sample Visualforce Page: <apex:page standardController="Opportunity" > ....
Salesforce Permissions assigned to an user are stored in Permission Sets and Profiles. Profile and Permission Ses assigned to an user are stored in PermissionSetAssignment object/entity. So, by querying these two ....
EmailHeader triggerUserEmail should be used to send the Email Notifications for the Case Comment records created. Reference Article: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_casecomment.htm Sample Apex Code: CaseComment objCaseComment = new CaseComment( ParentId = '5003t00001icShAAAU', ....
Exception: We couldn't create the call record, so the call won't be tracked in Salesforce Resolution: 1. Make sure the agents are not duplicating Salesforce Windows. If they have to ....
To display Salesforce Lightning Web Component in a Visualforce Page, make use of lightning out application. apex:slds tag should be used in the Visualforce Page so that the Lightning Design ....
embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields() can be used to pass Hidden Pre-Chat data in Salesforce Messaging for In-App and Web. If you are new to Messaging for In-App and Web, then use the following ....
We can use the TwoFactorMethodsInfo object/entity to query the users who haven't verified their email addresses yet in Salesforce. Admins or Users need the "Manage Multi-Factor Authentication in API" permission ....
Using lightning/uiRecordApi, we can fetch the Salesforce Knowledge Article and display it in a Lightning Web Component. For rich text content, lightning-formatted-rich-text tag in the Lightning Web Component can be ....
Automated Responses are configured in the Messaging Channel to send automated responses. Conversation Acknowledgement: Message is sent when the Chat is initialised. Start Conversation: Message is sent when the Chat ....