🚀 How to Find Salesforce Knowledge Article Data Categories with SOQL Working with Salesforce Knowledge is a powerful way to manage your organization's information, but finding the exact data you ....
In Salesforce Apex, getQuiddity() returns the Quiddity value of the current Request object. It can be used to find the Salesforce Apex current running context. Sample Apex Class: public class ....
log() method from the lightning/logger module in the Salesforce Lightning Web Component can be used to log custom messages to Event Monitoring. Enable Lightning Logger Events should be enabled in ....
To insert Salesforce Knowledge Article Data Categories Assignment using Apex, we have to make use of knowledge__DataCategorySelection object/entity. Sample Apex Code: knowledge__DataCategorySelection objDCS = new knowledge__DataCategorySelection( DataCategoryName = 'FAQ', DataCategoryGroupName ....
For openSubtab and openTab in Salesforce Lightning Web Component, we have to use lightning/platformWorkspaceApi. Sample Lightning Web Component: HTML: <template> <lightning-card> <div class="slds-var-m-around_medium"> <lightning-datatable key-field="Id" data={records} columns={columns} hide-checkbox-column show-row-number-column onrowaction={handleRowAction}> ....
Salesforce Knowledge Article Smart Link makes sure the Window is not refreshed when the Knowledge Article is opened from the another Knowledge Article. If the Agents are in Console application, ....
We can setup or configure Salesforce Messaging for In-App and Web in the Google Blogger/Blogspot Website. 1. Create a Messaging Channel in Salesforce Messaging Settings Setup. Activate the Messaging Channel. ....
To send SMS notification in Salesforce Flow for Enhanced Channel, please use "Send Conversation Messages" element. 1. Create a Messaging Component of type Notification. In the Standard Channel, we used ....
Salesforce is the world’s leading customer relationship management (CRM) platform that provides a central space to manage data. For this reason, it comes as no surprise that top companies are ....
Please check the following for the Salesforce Omni-Channel Capabilities/Possibilities. We can use Omni-Channel to route Work Items(Cases, Leads, Custom Objects, Voice Calls, SMS Messages, WhatsApp Messages, Facebook Messages, Apple Business ....