sforce.opencti.searchAndScreenPop() method is used to search records from the objects selected in the softphone layout for a given string. Sample code with Case Number search: sforce.opencti.searchAndScreenPop( { searchParams : ....
1. Create a Report with "Opportunities with Contact Roles" Report Type. 2. Group it by Account Name, Opportunity Name and Contact Id.
In a Master Detail Relationship, records cannot be reparented. However, to allow child records in master-detail relationships on custom objects to be reparented, enable "Allow reparenting" option in the master-detail ....
If Feed Tracking is enabled for an object, then old value and new value are displayed as the Chatter Feeds.Note:If there are more than two feed-tracked field values changes in ....
When the users login into the Sandbox after the Refresh, it will prompt them to setup the MFA again.Note:The configuration in Authenticator App won't be automatically deleted after the Sandbox ....
Tracking Start and End Time of the Chats:1. Create a Report Type with the Object Chat Transcripts.2. Add Start Time and End Time while creating the Report.Agent and Visitor Time ....
System.QueryException: unexpected token: '<EOF>' exception in Salesforce occurs due to Malformed Query String. If you are dynamically building the query, use System.debug() to print the query. Generated Debug log to ....
Page Block Table, Data Table, Data List and Apex Repeat can be used to render list in Visualforce page. Check the sample code for reference. Sample Code: Visualforce Page: <apex:page ....
Sample Code: HTML: <template> <lightning-card title="Prechat Form"> <template class="slds-m-around_medium" for:each={fields} for:item="field"> <template if:true={field.dropDown} key={field.name}> <div key={field.name}>Priority</div> <select class="slds-select" key={field.name} onchange={handlePriorityChange}> <option label="Low" value="Low"></option> ....
Classic:1. Go to Reports Tab.2. Click New.3. Select Accounts Report Type and click Create. 4. Select Cross Filter. 5. Set Accounts without Contacts.Lightning:1. Go to Reports tab.2. Click New.3. Select "Accounts" Report ....