Check the below link for setting up Salesforce entitlements. https://help.salesforce.com/HTViewHelpDoc?id=entitlements_setting_up.htm&language=en_US To implement Entitlements, below are important steps 1. Enable Service Cloud 2. Choose the Entitlement Model i. Entitlements Only ....
If this option is checked, the Create New | Content Pack option displays on the Libraries tab and users can create content packs from any documents or files in their ....
The different types of prices are: Standard Price: The default price you associate with a product, which is automatically included in your Standard Price Book. List Price: The custom price ....
Change Owner button: Mass Transfer Option: Cheers!!!
Salesforce archives certain events and tasks every Saturday at approximately 5:00 AM Greenwich Mean Time (GMT). You can view archived activities in certain locations in Salesforce. Activities Archived by Salesforce:1. ....
Delegated administrators can: Manage Users: 1. Create and edit users in specified roles and all subordinate roles. User editing tasks include resetting passwords, setting quotas, creating default opportunity teams, and ....
Knowledge Synonyms in Salesforce allows users to search Knowledge Articles using the synonyms configured. Synonyms are words or phrases that are treated as equivalent in searches. For example, if the ....
Salesforce Knowledge uses data categories to classify articles and make them easier to find. For example, to classify articles by sales regions and products, create two category groups: Sales Regions ....
To create Libraries in Salesforce Content, follow the below steps 1. Go to Libraries tab. 2. Click "New" button under Library section. 3. Enter Name and Description. 4. Click "Save ....
To search or view contents in Salesforce, go to Content tabs. Cheers!!!