1. How to route Leads/Cases/Chats/Custom Object records based on Agents Availability in Salesforce? We can use Omni-Channel feature in Salesforce. Based on the Omni-Channel presence status(Online, Offline, Away, etc), the ....
To find Report references in a Dashboard, use the following SOQL. Sample SOQL: SELECT Dashboard.Title FROM DashboardComponent WHERE CustomReportId = '00O8c000007uh5UEAQ' Output:
Organization concurrent user limit exceeded Exception in Salesforce occurs due to "Maximum number of concurrent clients (subscribers) across all channels and for all event types" limit.Check the limit as it ....
lightning/uiRelatedListApi can be used to fetch the related records and display using Lightning Web Component. Since we use lightning/uiRelatedListApi, apex code is not required to fetch the related records. Check ....
lightning/uiRelatedListApi can be used to find number of related records using Lightning Web Component. Check the sample code below: Sample Code: HTML: <template> <lightning-card> No of Contacts is ....
Use the following steps for Salesforce and Xero integration. 1. Open the following link.https://developer.xero.com/app/manage Note: If you don't have an account, sign up for a free trial. 2. Click New ....
1. Create a Custom Report Type.2. Use Knowledge Articles as Primary object and Article View Statistics as the related object. 3. Use the Custom Report Type and create the report. Set ....
1. Create a Custom Report Type.2. Use Knowledge Articles as Primary object and Article View Statistics as the related object. 3. Use the Custom Report Type and create the report. Set ....
1. Create a file with the extension ".js" using the following code. window._snapinsSnippetSettingsFile = ( function() { console.log( "Code from Static Resource loaded" ); let chatAccNm = document.getElementById( "chatAccNm" ).innerHTML; ....
Sample Trigger:trigger CaseTrigger on Case ( before update ) { Set < Id > setCaseIds = new Set < Id >(); Map < Id, Integer > mapOpenCaseCount = new ....