Salesforce Chats Time Tracking Reports
Tracking Start and End Time of the Chats:1. Create a Report Type with the Object Chat Transcripts.2. Add Start Time and End Time while creating the Report.Agent and Visitor Time ....
Year: 2022
System.QueryException: unexpected token: ‘‘ in Salesforce
System.QueryException: unexpected token: '<EOF>' exception in Salesforce occurs due to Malformed Query String. If you are dynamically building the query, use System.debug() to print the query. Generated Debug log to ....
How to iterate list in Salesforce Visualforce Page?
Page Block Table, Data Table, Data List and Apex Repeat can be used to render list in Visualforce page. Check the sample code for reference. Sample Code: Visualforce Page: <apex:page ....
Combobox or Drop Down in Salesforce lightningSnapin__PreChat Lightning Web Component
Sample Code: HTML: <template> <lightning-card title="Prechat Form"> <template class="slds-m-around_medium" for:each={fields} for:item="field"> <template if:true={field.dropDown} key={field.name}> <div key={field.name}>Priority</div> <select class="slds-select" key={field.name} onchange={handlePriorityChange}> <option label="Low" value="Low"></option> ....
How to find Accounts without Contacts using Report in Salesforce?
Classic:1. Go to Reports Tab.2. Click New.3. Select Accounts Report Type and click Create. 4. Select Cross Filter. 5. Set Accounts without Contacts.Lightning:1. Go to Reports tab.2. Click New.3. Select "Accounts" Report ....
How to force users to select right Stage while creating Opportunity record in Salesforce?
Validation Rule can be used to force users to select right Stage while creating Opportunity record in Salesforce.Sample Validation rule:AND(ISNEW(),NOT( ISPICKVAL( StageName , 'Prospecting' ) )) Output:
How to use Einstein Bot for WhatsApp Messages in Salesforce?
For setting up WhatsApp Channel with all the required configuration, use the following link https://www.infallibletechie.com/2021/03/how-to-route-whatsapp-messages-to.html 1. Go to Bot Overview and add the WhatsApp Channel in Connection. 2. Setup the ....
How to prevent users updating Notes in Salesforce?
To prevent users from updating Notes in Salesforce, develop a trigger on Note object and throw an error when someone tries to update the notes. Sample Trigger:trigger NoteTrigger on Note ( ....
How to add Customer Community or Experience Cloud users to Public Group in Salesforce?
Select "Customer Portal Users" in the Search. This will list all the Customer Community or Experience Cloud users to add it to the Public Group
INVALID_CROSS_REFERENCE_KEY, invalid cross reference id: [] Exception in Salesforce
INVALID_CROSS_REFERENCE_KEY 1. If the user doesn't have access to the Lookup or Master detail relationship records when they are updating a record with it. 2. If the user is trying ....