Draft emails let support agents who use the case feed write and save messages without having to send them immediately.
Reference Article - https://help.salesforce.com/articleView?id=sf.case_interaction_enabling_email_drafts.htm&type=5
1. Enable "Email-to-Case" in Salesforce Setup.
2. Enable Email Drafts in Support Settings.
Output:
SOQL to query:
SELECT Id, Subject, TextBody FROM EmailMessage WHERE Status = '5'
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