May 11, 2018

How to fix lightning sync status - User recognized by Google service account in Salesforce?

To fix lightning sync status - User recognized by Google service account in Salesforce, make sure the email address in the User detail is correct. It should be Gmail email address mapped to the GSuite account.

User Detail page:


Lightning Sync Status:



2 comments:

  1. I am new to this and need help! What if the email is in the format of 'name@companyname.com' ?

    ReplyDelete
    Replies
    1. You have to check with your Google Admin if you are unable to verify the user.

      Delete