Enabling Chatter Answers:
1. Go to Setup --> Build --> Customize --> Chatter Answers --> Settings.
2. Click "Edit" button.
3. Select "Enable" check box.
4. Click "Save" button.
Configuring Email Notifications for Chatter Answers:
1. Go to Setup --> Build --> Customize --> Chatter Answers --> Email Notification Settings.
2. Click "Edit" button.
3. Select the required options.
4. Click "Save" button.
Viewing Question Tab:
1. Go to Question tab.
2. Click "New" button.
3. Select Zone.
4. Create a Question and click "Save" button.
5. Click "Answer" link to answer and click "Answer Customer & Zone" to save it.
6. Click "Best Answer" link to make it as the best answer.
Output:
Setting Q&A:
1. Go to Setup --> Build --> Customize --> Chatter Settings --> Zones.
2. Click "Edit" link.
3. Enable "Chatter for Answers" check box.
4. Go to Q&A tab.
Output:
Very nice post
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