April 22, 2013

As a subtab of in Service cloud console in Salesforce

" As a subtab of " is used to decide how records display when they are selected from outside of primary tabs or subtabs.

For example, when users select cases from list views, search results or screen pops, you can select cases to display as primary tabs or as subtabs on parent records, such as accounts.

Sample " As a subtab of ":

In the above example, for Case I have selected as "As subtab of Account Name(Account)".

Sample Case in Account:

After opening the case:

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