LastLoginDate in Salesforce
LastLoginDate in Salesforce is the date and time when the Salesforce user/rep/agent last successfully logged in. Sample SOQL: SELECT Id, Name, Profile.Name, LastLoginDate FROM User WHERE LastLoginDate != null Output: ....
Category: Salesforce
How to create a Joined Report in Salesforce Lightning Experience?
To create a Joined Report in Salesforce Lightning Experience, check the following steps. 1. Go to Reports Tab. 2. Click New Report button to create a Report. 3. Select Report ....
How to replace email string before @ symbol with asterisk(*) using Salesforce Formula?
Sample Formula: IF( AND( NOT(ISBLANK(Email)), CONTAINS(Email, '@') ), LPAD(RIGHT(Email, LEN(Email) - FIND('@', Email) + 1), LEN(Email), '*'), '' ) Output: https://youtu.be/wsraxmI1Dmc
Why Chatter component wouldn’t show up on an object edit page in Salesforce?
Feed Tracking for the Object should be enabled to display Chatter components on an object edit page in Salesforce. To enable and setup Feed Tracking, kindly check the following link ....
Test Class for Lead Conversion with Converted Account, Contact and Opportunity Ids
Sample Trigger: trigger LeadTrigger on Lead ( after update ) { Set < Id > setAccountIds = new Set < Id >(); Set < Id > setContactIds = new Set ....
How to find queue availability in Salesforce using Omni-Channel flow?
Using "Check Availability for Routing" action, we can check whether agents are available in the queue to accept chats. Sample Flow: Agents available Decision: https://youtu.be/X87m8OcUcGQ
“This is still a work in progress” Salesforce Service Cloud for Slack
To fix this issue, enable Swarming. 1. Go to Setup. 2. Select Feature Settings. 3. Select Service. 4. Enable Swarming.
Offline Agents are unavailable in the Agent Summary of Salesforce Omni-Supervisor
1. Check the Service Resource OWD. If it is private, make sure the affected users have access to the records. 2. Next, check whether Active check box is enabled on ....
How to set Date/Time Opened and Closed in Salesforce Case record?
1. Enable "Enable "Set Audit Fields upon Record Creation" and "Update Records with Inactive Owners" User Permissions" in Salesforce User Interface in Setup. 2. Create a Permission Set. Enable "Set ....
How to find start time and end time for a transaction in Splunk?
Using max(), min() and strftime(), we can find start and end time for a transaction in Splunk. Sample Splunk Query: Your basic Search Query | stats max(_time) AS tempmax, min(_time) ....