Using max(), min() and strftime(), we can find start and end time for a transaction in Splunk. Sample Splunk Query: Your basic Search Query | stats max(_time) AS tempmax, min(_time) ....
1. Create the following Lightning Aura Component. Component: <aura:component implements="flexipage:availableForAllPageTypes" access="global" > <lightning:omniToolkitAPI aura:id="omniToolkitId" /> <aura:handler event="lightning:omniChannelWorkAccepted" action="{! c.onWorkAccepted }"/> </aura:component> JavaScript: ( { onWorkAccepted : function( component, event, helper ....
1. Create a Report Type for Agent Work entity. 2. Create a Row Level Formula field in the Report using the below formula. (AgentWork.AcceptDateTime-AgentWork.CreatedDate)*24*60*60 Output: https://youtu.be/xsSkCRKelLc
There is no split() in Salesforce formula. It is available in Apex if you want to go with Trigger. But, you can use RIGHT, LEN and FIND methods to split ....
Insufficient Privileges: You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is ....
To retrieve the Custom Metadata and the associated custom fields using package.xml in Salesforce, check the following package.xml. Sample package.xml: <?xml version="1.0" encoding="UTF-8"?> <Package xmlns="http://soap.sforce.com/2006/04/metadata"> <types> ....
Enable customer timeout on the Salesforce Chat button should be used to end the chats when the visitors are unresponsive. 1. Enable "Enable customer timeout". 2. Enter Customer Time-Out (seconds). 3. ....
Custom "Update a Record" Quick Action can be used to change layout for record ownership change in Salesforce. Sample Quick Action: Output: https://youtu.be/0c0itEKHuRE
Switch statement should be utilised to use Trigger.operationType in Salesforce Trigger. Trigger operationType in the Salesforce Trigger avoids multiple if else conditions to check trigger.isInsert, trigger.isUpdate, trigger.isBefore, trigger.isAfter, etc.. Sample ....
Salesforce Platform Events trigger ends abruptly when it hits Uncaught exceptions like Governor limits. EventBus.TriggerContext.currentContext().setResumeCheckpoint(replayId) can be used to resume the Platform Event trigger from the failed replayId. replayId passed ....